Klondike is an innovative Italian startup founded at the end of 2020 with the aim of providing automation and AI technologies dedicated to supporting internal and external customer care processes with a particular focus on protecting company know-how.

Through Klondike's low-code platform it is possible to access the power of Artificial Intelligence and use the algorithms simply through configuration modules and graphical interfaces. In this way anyone, even without being technical or having specific knowledge of how to write code, can quickly mix algorithms with business processes (BPMN) and automate their processes.

The most important algorithms currently avaible are Chatbot processes, ticket and lead Classification algorithms, data and documents recognition systems. These algorithms are highly adaptable to a variety of industries and to many business cases, but the focus and major specialization of Klondike concerns process algorithms dedicated to Customer Care, Customer Service and Customer Experience.